Privacy Policy

Last updated July 17, 2026

This policy explains what information I Am Cookie and Sugar Company, LLC collects through this website (the "I Am Cookie & Sugar Co." site) and how we use it.

What we collect

• Contact form: your name, email address, and message.
• Newsletter signup: your email address.
• Orders: your name, contact details, and pickup/delivery preferences. Payment card details go directly to our payment processor, Square — we never see or store your full card number.
• Site analytics: standard traffic data (pages viewed, general location, device type) through Google Analytics.

How we use it

We use this information to fulfill and communicate about your order, respond to your messages, send updates if you've subscribed to our newsletter, and understand how people use our site so we can improve it. We don't sell your information to anyone.

Cookies & analytics

This site uses Google Analytics (GA4), which sets cookies to help us understand site traffic in aggregate. You can control cookies through your browser settings or opt out of Google Analytics using Google's own tools.

Who we share information with

We work with a small number of trusted service providers to run this site: Square (payment processing), Cloudflare (website hosting, security, and our data storage), and Google Analytics (site traffic). We don't share your information beyond what's needed for these services to work.

Data retention & security

Order and contact information is stored in our Cloudflare-hosted database, and our administrative tools are protected behind authenticated access. We keep information only as long as reasonably needed to run the business and meet our recordkeeping obligations.

Your choices

You can unsubscribe from our newsletter at any time using the link in any email we send. To ask us to correct or delete information we hold about you, contact us directly — we'll do our best to accommodate reasonable requests.

Children's privacy

This site isn't directed at children, and we don't knowingly collect information from children under 13.

Changes to this policy

We may update this policy as the business grows; the "last updated" date above will reflect the most recent revision.

Contact

Questions about your privacy? Reach us at 919-777-4326 or [email protected].